Terms of Service

Ordering & Payments

Secure Payment Processing

All payments made on the Cloney Audio online store are encrypted using secure technology and your card details are not retained or visible to Cloney Audio employees.

Payment Types

Cloney Audio online store accepts the following payment cards:

  • Visa (credit and debit)

  • MasterCard (credit and debit)

  • Maestro (UK domestic)

  • Maestro (International)

  • Laser

Promotional Codes and Gift Vouchers

If you are using a promotional code please enter it in the promotional code box on the basket page. The discount will automatically be calculated.

If you have a gift voucher please enter in the checkout page and it will automatically calculate your discount. Once purchased gift vouchers are non refundable.

Errors and Omissions

In the case of errors or omissions on the website Cloney Audio reserve the right to refund your order prior to the goods being dispatched.

Cloney Audio reserve the right to cancel any order if the product is no longer available. No compensation will be paid in such cases but customers will be notified and reimbursed for the full cost of the order.

Every care has been taken to ensure that the descriptions and specifications of Cloney Audio products are correct. The colours shown on the website are a close representation, but slight variations in the actual product colours may occur due to different screen resolutions and browsers.

Order Confirmation

You will receive an email to confirm successful payment. If you have a problem processing your payment online or are not certain if your payment was successful please call customer services on 01-2888477.

Prices

Prices are quoted in Euro.

Out of Stock Product and Pre-orders

It is possible to place an order for an out of stock product or pre-order new lines. However, there may be a delay processing your order due to time required to get items in stock. Cloney Audio will do their best to fulfil your order as soon as the items become available.

Amending or Cancelling an Order

If you would like to amend your order, please call customer services on 01-2888477 or send us an email. Please note that once an order has been processed Cloney Audio are unable to cancel or amend it.